Turn every shopper into a customer

The response to the cWatches has been amazing. These devices elevate the quality of work to the next level. If they were taken away from employees now, it would likely be met with considerable opposition.

Patryk Górnicki Owner of Bricomarché Brzeg Dolny

At our AD Delhaize store, we place a strong focus on the customer experience. Thanks to cWatch, I can solve 90% of customer issues immediately. We also work much more efficiently, with less running back and forth to check shelf prices or find colleagues. There’s also less need to use the store speakers, which creates a calmer shopping experience for our customers.

Sophie Vranckx Store manager at AD Delhaize Wezemaal

cWatch strikes the perfect balance between instant communication and clear customer interaction. It removes any hesitation from customers, making us more approachable and ready to assist. It simplifies our work and ensures constant connection with people – an indispensable solution!

Maciej Siwek Operational Leader, Decathlon

At XXXLutz, we do everything to offer the best customer experience. With cPanel and cWatch, customers needing advice on a bedroom, sofa, or closet no longer have to look for staff in our extensive stores— just tap cPanel, and a specialist is notified. cWatch also helps us perform better during peak times.

Levente Fazakas Area Sales Manager XXXLutz Germany

Our 2,500 m² Carrefour store needs smooth staff communication. Walkie-talkies with wired earpieces or headsets were impractical. With cWatch, everyone—young and old—was instantly convinced. Unlike headsets that broadcast to all, cWatch lets us send messages individually and discreetly, making it the ideal tool on the store floor.

Steven Willems Store Manager Carrefour Market Diepenbeek

Using cWatch, I can manage my two SPAR stores much more efficiently. The watch allows me to address everyone—either individually or in groups—directly and ask them to perform tasks without having to find them in the store first. The cWatch Bridge is also great—it lets me reach the other store even when I’m not there. Even though our store isn’t huge, cWatch greatly boosts our team’s efficiency and productivity.

Eddy Van Meerbeek Franchisee SPAR Kessel-Lo & Huldenberg

cWatch is the perfect communication device for our staff at the Marks & Spencer Melantrich store in Prague. Most importantly, with the cPanels, we can offer our customers a much better experience! We placed the cPanels next to the fitting rooms, so when customers need assistance while trying on clothes, they can simply tap the tablet to notify an employee via their cWatch.

Lenka Koncinska Retail and Operations Manager M&S

“We now have faster service, better communication, and safer stores. cWatch is the future for B&M. The ability to efficiently manage operations, improve security, and enhance the customer experience across both my locations—thanks to features like cPanel and the inter-store Bridge—has been a true game-changer for us.”

Charles Pointeau Owner of B&M St Eulalie and Libourne, Owner, B&M Sainte-Eulalie & Libourne.

“cWatch changed the way we work. It means faster service, better communication, and a smoother experience for everyone – our team and our customers. It’s a gamechanger for us. We are so satisfied with this solution that we have recommended cWatch to our headquarters for consideration during Intersport’s national buying days.”

Vincent Boissonneau Store Manager, Intersport Villeneuve-Sur-Lot.