QuickAssist
Customer assistance arrives exactly when needed, reducing missed opportunities and ensuring every shopper feels supported
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See how it works in real stores
In the delivery area
Suppliers use the device to alert staff upon arrival, eliminating unnecessary trips to check the loading zone and ensuring faster, more efficient handovers.
Help needed at the deli
or service counter
A customer presses the QuickAssist button when no staff are nearby, prompting immediate support for slicing meat, preparing orders, or handling special requests.
At bakery counters
Customers can request freshly baked items, custom cakes, or specialty breads without standing in line or searching for an employee.
Assistance in seasonal or promotional areas
High-traffic zones often require temporary support. QuickAssist helps customers reach staff quickly during busy promo periods without team members constantly patrolling the area.
Assistance with locked or restricted items
In sections with secured goods (e.g., baby formula, razors, high-value items), customers request help instantly instead of waiting for staff to notice them.
What QuickAssist brings to your store
More efficient team allocation
Teams stay focused on core operational tasks such as replenishment, inventory checks, pricing updates, and merchandising, and are redirected only when truly needed. This reduces unnecessary walking, minimizes task switching, and speeds up execution.
Timely assistance without disrupting team productivity
Customers receive help exactly when it’s needed, while staff remain focused on their planned tasks the rest of the time — reducing unnecessary walking, interruptions, and inefficiencies across the store.
Faster issue detection and resolution across the store
QuickAssist highlights operational issues the moment they appear, such as empty shelves, missing labels, or stalled counters, enabling immediate action and preventing small problems from becoming costly disruptions.
Case Studies
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