Enhance team communications
cWatch provides instant, intuitive communication you need to optimise team efficiency and make remarkable time savings each day.
Improve in-store operations
Instant team communication always on your wrist
Instant one-to-one or one-to-many communication to quickly find colleagues and solutions without walking and searching.
Everyone within reach
cWatch doesn’t need any infrastructure and works everywhere with WiFi (if available) or mobile connection (SIM-card is installed in every cWatch).
Receive messages the way you like
Use cWatch to send short voice messages that are automatically transcribed into text – listen immediately, replay the message, or read the transcription whenever you want.
Privacy-friendly
All the messages get erased from cWatch after logging out.
Instant clarity on team availability & communication
Know in real time who’s available on the shop floor and who’s on a break.
See instantly when your message has been delivered and read — ensuring 100% clarity without unnecessary walking, talking, or meetings.
Predefined quick messages tailored perfectly to the retail industry
Use quick messages that are phrases most often used in everyday communications between shop floor staff to save even more time.
Accessible for All Teams
Serve your diverse workforce effortlessly—regardless of age, technical ability, or cultural background. cWatch supports inclusive collaboration with built-in accessibility features and automatic message translation in 31 languages, making it the ideal solution for multilingual, multigenerational teams.
9 out of 10 employees love cWatch!
Maximise staff efficiency
Based on the data from our customers, in an average store, employees handle approximately 4,200 tasks per month using cWatch, which translates to over 50,000 better-served customers, resolved issues, and avoided errors each year!
Communication between stores
Running more than one store? Now you can connect all your stores with our unique cBridge feature that lets your teams communicate seamlessly between branches – instantly contact specialists at the company headquarters and staff at other store locations for additional or missing information.
Tap into your team’s expertise!
Gain Control
Get immediate access to settings and insight into real-time statistics, and reports from any place and any device with cDashboard – an online management platform for all cWatch devices in your store.
Integrate with other in-store systems
Check how integrations with other systems can further improve team communications in your store.
See how our customers use cWatch to enhance team communication
The response to the cWatches has been amazing. These devices elevate the quality of work to the next level. If they were taken away from employees now, it would likely be met with considerable opposition.
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Patryk Górnicki Owner of Bricomarché Brzeg Dolny
At our AD Delhaize store, we place a strong focus on the customer experience. Thanks to cWatch, I can solve 90% of customer issues immediately. We also work much more efficiently, with less running back and forth to check shelf prices or find colleagues. There’s also less need to use the store speakers, which creates a calmer shopping experience for our customers.
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Sophie Vranckx Store manager at AD Delhaize Wezemaal
cWatch strikes the perfect balance between instant communication and clear customer interaction. It removes any hesitation from customers, making us more approachable and ready to assist. It simplifies our work and ensures constant connection with people – an indispensable solution!
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Maciej Siwek Operational Leader, Decathlon
At XXXLutz, we do everything to offer the best customer experience. With cPanel and cWatch, customers needing advice on a bedroom, sofa, or closet no longer have to look for staff in our extensive stores— just tap cPanel, and a specialist is notified. cWatch also helps us perform better during peak times.
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Levente Fazakas Area Sales Manager XXXLutz Germany
Our 2,500 m² Carrefour store needs smooth staff communication. Walkie-talkies with wired earpieces or headsets were impractical. With cWatch, everyone—young and old—was instantly convinced. Unlike headsets that broadcast to all, cWatch lets us send messages individually and discreetly, making it the ideal tool on the store floor.
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Steven Willems Store Manager Carrefour Market Diepenbeek
Using cWatch, I can manage my two SPAR stores much more efficiently. The watch allows me to address everyone—either individually or in groups—directly and ask them to perform tasks without having to find them in the store first. The cWatch Bridge is also great—it lets me reach the other store even when I’m not there. Even though our store isn’t huge, cWatch greatly boosts our team’s efficiency and productivity.
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Eddy Van Meerbeek Franchisee SPAR Kessel-Lo & Huldenberg
cWatch is the perfect communication device for our staff at the Marks & Spencer Melantrich store in Prague. Most importantly, with the cPanels, we can offer our customers a much better experience! We placed the cPanels next to the fitting rooms, so when customers need assistance while trying on clothes, they can simply tap the tablet to notify an employee via their cWatch.
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Lenka Koncinska Retail and Operations Manager M&S
The response to the cWatches has been amazing. These devices elevate the quality of work to the next level. If they were taken away from employees now, it would likely be met with considerable opposition.
![Image]()
Patryk Górnicki Owner of Bricomarché Brzeg Dolny
At our AD Delhaize store, we place a strong focus on the customer experience. Thanks to cWatch, I can solve 90% of customer issues immediately. We also work much more efficiently, with less running back and forth to check shelf prices or find colleagues. There’s also less need to use the store speakers, which creates a calmer shopping experience for our customers.
![Image]()
Sophie Vranckx Store manager at AD Delhaize Wezemaal
cWatch strikes the perfect balance between instant communication and clear customer interaction. It removes any hesitation from customers, making us more approachable and ready to assist. It simplifies our work and ensures constant connection with people – an indispensable solution!
![Image]()
Maciej Siwek Operational Leader, Decathlon
At XXXLutz, we do everything to offer the best customer experience. With cPanel and cWatch, customers needing advice on a bedroom, sofa, or closet no longer have to look for staff in our extensive stores— just tap cPanel, and a specialist is notified. cWatch also helps us perform better during peak times.
![Image]()
Levente Fazakas Area Sales Manager XXXLutz Germany
Our 2,500 m² Carrefour store needs smooth staff communication. Walkie-talkies with wired earpieces or headsets were impractical. With cWatch, everyone—young and old—was instantly convinced. Unlike headsets that broadcast to all, cWatch lets us send messages individually and discreetly, making it the ideal tool on the store floor.
![Image]()
Steven Willems Store Manager Carrefour Market Diepenbeek
Using cWatch, I can manage my two SPAR stores much more efficiently. The watch allows me to address everyone—either individually or in groups—directly and ask them to perform tasks without having to find them in the store first. The cWatch Bridge is also great—it lets me reach the other store even when I’m not there. Even though our store isn’t huge, cWatch greatly boosts our team’s efficiency and productivity.
![Image]()
Eddy Van Meerbeek Franchisee SPAR Kessel-Lo & Huldenberg
cWatch is the perfect communication device for our staff at the Marks & Spencer Melantrich store in Prague. Most importantly, with the cPanels, we can offer our customers a much better experience! We placed the cPanels next to the fitting rooms, so when customers need assistance while trying on clothes, they can simply tap the tablet to notify an employee via their cWatch.
![Image]()
Lenka Koncinska Retail and Operations Manager M&S
Try cWatch in your store and see how easy it is to create
a well-coordinated team that runs like clockwork.
