Improve store execution and labour efficiency across your variety discount store network.

In variety discount retail, speed of execution directly drives sales, store standards and labour efficiency. From replenishment and promotional rollout to checkout support and shrink prevention, cWatch keeps lean store teams coordinated in real time.

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cWatch in action

See how cWatch improves store execution, service response and store standards across discount stores.

01cWatch

High rotation and promotions demand constant replenishment, but coordination stays manual.

How cWatch solves it
  1. The duty manager instantly assigns replenishment and promotional rollout tasks through cWatch to the relevant zone owner or stockroom associate.
  2. The associate receives the task straight away.
  3. Task completion is confirmed directly on cWatch.
Business benefit
More shelves replenished within the same labour hours
Faster promotional execution
Less manager time on coordination
02cWatch

Queues build rapidly at peak times, and with lean teams a delayed response hits customer experience.

How cWatch solves it
  1. The cashier instantly requests support through cWatch.
  2. The nearest available colleague receives the alert directly.
  3. The colleague moves to checkout immediately.
Business benefit
Shorter queues
Faster staff reallocation
Fewer abandoned baskets
03cWatch

Heavy traffic disrupts shelves and aisles, and managers lose time coordinating floor recovery.

How cWatch solves it
  1. The floor lead instantly routes recovery tasks through cWatch to the nearest available associate.
  2. The associate receives the task on the wrist and confirms it.
  3. The aisle is back in order quickly.
Business benefit
Faster floor recovery
Stronger store standards
Less manager time on coordination
04Customer call pointcWatch

Frequent deliveries need immediate unloading, but routine loading-bay checks slow the process down.

How cWatch solves it
  1. When the supplier arrives, they use the customer call point at the loading bay.
  2. The delivery team is instantly alerted through cWatch.
  3. The assigned associate confirms task acceptance and coordinates unloading with the backroom team.
Business benefit
Zero loading-bay checks
Faster unloading coordination
Quicker handover to the backroom
05cWatch

Suspicious behaviour is noticed too late or is hard to escalate discreetly, increasing shrink.

How cWatch solves it
  1. Any trained store associate can discreetly flag suspicious behaviour through cWatch.
  2. The voice alert goes to the whole team on the All team channel, security included.
  3. This enables preventive intervention before the incident escalates.
Business benefit
Lower shrink
Faster preventive response
Stronger loss prevention across stores
06AI Customer Assistant

The customer came in for a specific product, but it is sold out in-store.

How cWatch solves it
  1. The customer checks the product on the AI Customer Assistant.
  2. The customer sees that it is not available in-store, but can be delivered home the next day.
  3. The customer scans the QR code, enters delivery details and completes the order on the spot with payment on delivery.
Business benefit
Fewer lost sales when a product is out of stock
The sale stays with your store
Next-day home delivery for the customer
Results

What retail chains achieve with cWatch.

What discount retailers are winning with cWatch right now

+2.5-4%higher staff efficiency
Lower shrinkthrough faster theft response
4 in 5store associates want to keep working with cWatch after the pilot

Results from cWatch rollouts in more than 500 stores of retail chains across Europe.

See how cWatch improves store execution and labour efficiency across your discount store network.

Book a 30-min ROI demo
active: Olivia S.