Start risk-free, scale with proof.
Every deployment begins with a free 30-day pilot.
What happens next
- 130-minute demo
Tailored to your stores and your formats.
- 2Proposal for a free 30-day pilot
Devices arrive configured and the team is live within one shift.
- 3ROI measured before and after
We measure the business results in your stores before and after the pilot. Then you decide whether to stay with cWatch.
Trusted by over 40,000 store associates in 11 countries
Results from stores like yours.
Grocery“It’s simply more discreet and convenient, and for my employees, that’s a huge advantage.”
Steven Willems, franchisee, Carrefour Market Diepenbeek
- 25watches across all departments
- 2,504 m²covered with direct, discreet messages
Grocery“Thanks to cWatch, I can solve 90% of customer issues immediately.”
Sophie Vranckx, store manager, AD Delhaize Wezemaal
- 90%of customer issues solved immediately
- Fewer walks to check shelf prices or find colleagues
Sports & outdoor“cWatch changed the way we work. It’s a gamechanger for us.”
Vincent Boissonneau, store manager, Intersport Villeneuve-sur-Lot
- 92%of customer calls handled
- 14 saverage time to answer a call
- 3,000 m²store with a 35-person team
Why start with a pilot.
No upfront payment or contract lock
Validate results before committing network-wide
Store associates trained and live within one shift
No IT projects or infrastructure overhaul needed
Scale to 500+ stores only after results prove out
Measure real operational impact before network expansion
Frequently asked questions
How quickly can a pilot be launched?
A pilot can be launched within 10 days of signing the pilot agreement. Devices arrive pre-configured and ready to use. No IT setup is required before going live.
Does deployment require an IT project?
No. Devices connect via built-in 4G SIM cards and switch to in-store WiFi automatically, so store teams can start communicating from day one without any integration. Optional connections to RVMs, self-checkouts and other store systems are set up by cWatch.
How long does staff onboarding take?
Store teams are typically up and running within a single shift. Training takes about 30 minutes, and using the watch is as simple as recording a voice message. Store associates log in within a few seconds and start communicating immediately.
How many devices does a store need?
You only need enough devices to cover one shift at a time. Any store associate can log in to any available cWatch, so there is no need to assign a dedicated device to each person. Devices are stored and charged on racks between shifts.
What happens if a device is damaged?
Hardware maintenance and repairs are included in the subscription. If a device has an issue, it is replaced or repaired at no additional cost with no disruption to store operations.
Is there a minimum contract length?
The free 30-day pilot carries no commitment. After the pilot, subscription terms are agreed based on the scale and scope of the rollout. Contact us to discuss the structure that fits your network.
Can cWatch integrate with our existing store systems?
Yes. cWatch connects to IoT-enabled devices and third-party systems, including reverse vending machines, self-checkout equipment and other in-store infrastructure via the cWatch API. Most integrations require no significant IT work on your side.
How does cWatch work across multiple stores and markets?
cWatch is built for network-wide deployment. Rollout kits are standardised and activation is remote. Once the devices arrive, a store goes live within one shift. The cDashboard provides centralised visibility and management across all locations, regardless of country or market.
Does cWatch support multilingual store teams?
Yes. cWatch supports 31 languages with automatic message translation. Each team member can set their own preferred language so a message sent in Polish can be received in English, Spanish or any other supported language without any manual effort.
What connectivity does cWatch use in-store?
Every cWatch device has a built-in SIM card with 4G connectivity included in the subscription. In stores with WiFi coverage, the device switches automatically between WiFi and mobile data at no additional cost. No dedicated in-store network infrastructure is required.
Ready to capture more sales in your stores?
Free 30-day pilot in up to 3 stores. Devices in 10 days, team live in one shift, results measured before and after. Book a 30-minute demo. No IT project.
