Challenge
Walkie-talkies that created noise, not answers
When we first met owner Patryk Górnicki, the store relied on traditional walkie-talkies.
- Every message was heard by everyone in the store
- No way to reach one specific person
- Devices clipped to belts got in the way and were easily lost
- Store associates searched for each other instead of helping customers
Solution
A one-month pilot that became the new standard
The team tested cWatch for a month without obligation. Watches connect to 4G automatically, a charging station sits in the staff room, and call points stand in gardening, building materials and at the saw stand. Training took only a few hours.
- 17watches
- 5customer call points
- 1charging station
- 1month pilot
