From the delivery door to the checkout, cWatch connects your store associates, equipment and know-how in one system. Every request, alert and instruction reaches the right person at the right moment, so every store in your network runs smoother, shift after shift.
Book a demoTrusted by leading food retail chains
Deployed across 500+ stores in Europe
A customer waiting at the counter, a full RVM, a self-checkout waiting for approval, bread ready in the oven, a delivery at the ramp. They all happen at the same time, and the information rarely reaches the right person at the moment it happens. Managed by hand, the store loses efficiency every hour of the day.
cWatch connects people, processes, events and equipment across the whole store. Every alert and every answer reaches the right person in seconds, so nothing waits, nothing gets missed and every store in your network runs to the same standard.
Customer presses the call button
Fresh counter
“It’s simply more discreet and convenient, and for my employees, that’s a huge advantage.”
“cWatch is not only a big time-saver for me but also a valued aid for my shop floor colleagues. It reduces waiting times and boosts overall efficiency. It’s a game-changer for us and for every high-paced retail environment.”
“It’s super simple. The peace of mind it brings is incredible. It removes so much frustration. If you asked to take the watch away now, we’d have a problem.”
Store associates talk by voice to a colleague, their department or the whole shift, straight from their cWatch. Store managers send tasks and instructions to the right people without walking the floor to find them. Shortcuts cover everyday requests, and the SOS button reaches everyone at once.
Counters, RVMs, self-checkouts, ovens, cold rooms and cameras send alerts straight to the wrist of the store associate who should respond. Every alert has an owner, a priority and a response time, so nothing slips through.
How do I start oven 2? Where is the gluten-free bread? What is the procedure for a spill? Store associates ask cWatch and get the answer on their wrist, based on your own procedures and product data. No trip to the back office, no waiting for the manager.
Select the events and signals your stores need, and we will show you exactly this setup in the demo.
Every event and every response is tracked from day one and benchmarked against your store today.
cWatch connects to your store equipment and systems through ready-made integrations. No new infrastructure, no big IT project.
Explore the platformEvery request, alert and store task reaches the right person in seconds, with an average staff response of under 15 seconds. Retail chains see +2.5-4% higher staff efficiency, and up to 30 hours per store each week are no longer lost searching for colleagues.
Yes. At AD Delhaize Wezemaal, 90% of customer issues are solved immediately, and the store has fewer loudspeaker announcements.
The customer service desk, reverse vending machines, self-checkouts, the meat counter, lockers and click & collect, the delivery ramp, bakery ovens, cold rooms and cameras. Integrations are optional, and cWatch sets them up for you through the cWatch API.
Yes. 4 in 5 store associates want to keep working with cWatch after the pilot.
Yes. Voice messages are transcribed and automatically translated into 31 languages, and each store associate sets their own language.
Free 30-day pilot in up to 3 stores. Devices in 10 days, team live in one shift, results measured before and after.
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